Privacy Policy

Last Updated: November 19, 2025

TW Consulting Group (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. This policy applies to information collected through our website, scheduling system, and any related services. We operate out of Columbus, Ohio, USA.

1. Information We Collect

We collect the following personal information when you schedule a consultation or contact us:

  • Name

  • Email Address

  • Phone Number

This information is collected to facilitate scheduling, communication, and delivery of our consulting services.

We do not intentionally collect information from individuals under the age of 18, and we do not target minors with our services or marketing.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you when you provide it through our website forms or contact us.

  • Through our scheduling system (Acuity Scheduling) when you book an appointment.

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Communicate with you regarding services, updates, and inquiries

  • Maintain internal records

  • Improve our website and services

We do not share, sell, or rent your personal information to any third-party businesses for marketing or other commercial purposes.

4. Payments and Third-Party Services

Payments for consultations are handled securely through Stripe. We do not receive or store your full payment information (such as credit card numbers). All payment data is processed in accordance with Stripe’s privacy practices.

You can review Stripe’s privacy policy here:
https://stripe.com/privacy

Our scheduling services are managed through Acuity Scheduling, which may collect necessary information to facilitate bookings. Their privacy practices apply to how they handle your data.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online or electronic system is completely secure, and we cannot guarantee absolute protection.

6. Your Choices and Rights

You may request to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information where legally permitted

To make a request, contact us using the information below.

7. Retention of Information

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

TW Consulting Group
Email: tasha@twconsultinggrp.com
Phone: 614-893-7197
Location: Columbus, OH, USA

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.